Govt setting up ecosystem to resolve consumer complaints at pre-litigation stage: Secretary

The technological transformation of NCH with artificial intelligence (AI) tools has led to a significant increase in its call-handling capacity. The number of calls received by NCH has grown nearly tenfold from 14,795 calls in January 2015

from Industry News, Company News, Manufacturing News, Service Sector | The Hindu https://ift.tt/qskRe9r

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